When you check into your hotel room, chances are you want to kick off your shoes, have a nose around, and maybe watch a few minutes of TV to unwind. For one female guest who checked into her Travelodge in Northern England, switching on the TV meant she was greeted with a threatening message planning to ‘rape her’ when she turned on the TV. The female guest, who has asked to remain anonymous, found the message on the screen in her bedroom at the Travelodge in Gateshead. The female guest made sure to take a snap before leaving the room, telling hotel staff about the message which was waiting for her:

A guest at a North East hotel was greeted by a threat of sexual violence instead of a welcome message on TV. (1/2..) pic.twitter.com/YWnv0Nztz9 — BBC Newcastle (@bbcnewcastle) January 23, 2015

The female guest said that staff were very supportive, offered her a full refund and assured her of her safety. A spokesman for Travelodge said: “We can confirm that a customer has advised us that an unauthorised message was placed on a television in one of our hotels. “We have already been in contact with the customer involved and apologised that such a message could appear. “We take the security of our guests and our systems very seriously and while this is an isolated incident, applicable to only one room, we have consequently launched a full investigation with our television supplier.”