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18th December 2017
07:49pm GMT

"Denied access Qantas business class lounge in Melbourne Airport – apparently, Ugg boots are deemed sleepwear by the lady working there although no problem in any of the other lounges so far. "Helpfully she suggested I go to one of the shops and purchase some shoes." Not a great start to her holiday, so.Denied access @Qantas business class lounge in @Melair Melbourne Airport apparently Ugg (Australia) Boots are deemed sleepwear by the lady working there although no problem in any of the other lounges so far.Helpfully she suggested I go to one of the shops & purchase some shoes
— Joanne Human League (@Lubycat) December 14, 2017
However, the airline tweeted her back, saying: "Hi Joanne, we endeavour to remain consistent and uphold our Lounge's dress guidelines to all our guests." But Joanne was having none of it and replied to them, along with a screenshot of the airlines clothing guidelines.Hi Joanne, we endeavour to remain consistent and uphold our Lounge's dress guidelines to all our guests . You may find details here: https://t.co/oiCgy2V1jR. Mark
— Qantas (@Qantas) December 14, 2017
Why would an @UGG boot I wear outdoors in all weathers be classed as sleepwear in @Qantas lounge but nowhere else that I have ever been on this earth ? pic.twitter.com/G04kWSN4c4
— Joanne Human League (@Lubycat) December 14, 2017
"Why would an UGG boot I wear outdoors in all weathers be classed as sleepwear in Qantas lounge but nowhere else that I have ever been on this earth?" We're wondering the same thing, Joanne.Whereas what I had on were outdoor @UGG BOOTS pic.twitter.com/IPUPLV7QHf
— Joanne Human League (@Lubycat) December 14, 2017
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