Bank of Ireland has confirmed that some of its customers are having difficulties accessing their accounts today.
The bank’s Twitter account was targeted with a string of messages from frustrated customers this morning, with many struggling to check their account details through online banking and the BOI smartphone app.
On attempting to enter their log-in details, users were informed that their PIN was incorrect as a result of a technical glitch.
@3Boydy3 Hi Kieran sorry for the inconvenience our app/online are currently unavailable our support team are working to resolve this ASAP^LL
— Bank of Ireland (@talktoBOI) May 3, 2015
@RichDales Hi, our tech teams are investigating. Apologies for inconvenience. BOI Direct are available however have high call volumes.^BL
— Bank of Ireland (@talktoBOI) May 3, 2015
BOI have said that their technical team is currently looking into the problem and apologised for delays experienced in accessing their phone service.
