Dublin Airport "confident" no one will miss a flight this bank holiday 1 year ago

Dublin Airport "confident" no one will miss a flight this bank holiday

More plans have been put in place.

Dublin Airport has said that they are "confident" that the new plan implemented this weekend to reduce wait times and queuing will ensure no flights are missed.


A spokesperson for the daa said the plan to improve customer experience will see all passengers make their flights over the bank holiday weekend.

Graeme McQueen, the daa's Media Relations Manager, said that he is hoping to put passengers "at ease" as he acknowledged management "fell down" last weekend.

Speaking on RTÉ's Morning Ireland, he said that those departing on a short haul are to arrive up to 2.5 hours before their flight and for long haul to allow 3.5 hours.

Photo: Sam Boal/Rollingnews.ie

Anyone needing to check in or check in an extra bag is to give themselves an additional hour.

After 1,400 people missed their flights last weekend due to extensive queues at the airport, the data plans to improve this as 100,000 passengers are set to pass through each day over the bank holiday weekend.

More lanes are being opened during peak hours and additional security staff are also being deployed.


Daa said that it could still take an hour for people to get through security but are confident that these changes will work.

There will also be a "contingency overflow queue" for passengers to wait outside the airport in a triage queue system with bad weather cover, seating and toilets in the holding area to accommodate those waiting.

Mr McQueen said: "If it gets busy on the ramps and around terminals, we have somewhere for people to go if they are too early. And that is causing a big issue at the moment."

"What we are trying to do is get the flow back to the way we want it so we can get people through in an orderly manner"