Another day, another problem with the Luas.
If you frequently travel on the Green Line, and pass the Harcourt Street stop then you’ll know that it’s a bit awkward stepping off the Luas… namely because you literally walk on to oncoming traffic.
Now that more people are travelling on the Luas thanks to the Cross City works, more have been complaining about the problem on social media.
A new low @Luas making us get out the doors on the wrong side at Harcourt. Real safe stepping out onto the street ?
— Robert Stone (@RStone1988) March 21, 2018
@Luas the doors opened on the wrong side in Harcourt St this morning. #danger
— Mark Byrne (@markb2004) March 21, 2018
The reports from passengers explain that doors on Green Line carriages have been opening on the side of, at times, oncoming traffic or trams travelling in the opposite direction… which is very dangerous.
Over the last number of weeks, many have taken to Twitter to voice their worry, with transport bosses saying they are “concerned.”
I was on a @Luas today at Harcourt, when the doors opened on both sides. Is this something new, seems a bit dangerous to me. The platform on the odeon side didn’t look safe, both height & gap. @RailUsersIe
— Brendan McNally (@SubmergedZero) March 14, 2018
The National Transport Authority’s Anne Graham said: “Obviously that is of concern, and of concern to Transdev as well”.
“They are making sure that they are alerting drivers again to make sure that they are opening doors on the right side at stations.” she explained.
Earlier this month, Luas thanked one passenger “for bringing this to our attention”, and promised to investigate the matter.
