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15th April 2022
11:21am BST

"We focused on the vacant houses initially," said O'Dwyer.
"What we found is that there's about 16% [of people offering empty houses] when contacted have just decided to change their minds and there's another 44% who aren't contactable in the sense that they have been rung three times.
"That doesn't mean they're not interested. Because of that, we're actually sending out an email communication today – to everybody who hasn't been contacted yet, but in particular to these people, just to ascertain are they available, they just haven't been able to get to the phone... so that's the follow-up."
O'Dwyer noted that the remainder of 40% is being followed up on via assessment of the properties available, before later linking up with the Department of Housing for placement.
Asked if the situation is proving more challenging than expected, O'Dwyer said it isn't, as the Irish Red Cross has faced similar instances in the past.
"But it is hugely challenging because of the numbers involved," he explained.
"The numbers involved are enormous and the telephone calls that are being made; they're not 'yes/no' telephone calls, they are quite detailed and they could last 10-12 minutes.
"At this stage we have three teams on the telephone; we have the Defence Forces with a significant number of people, we have a private company and then we have a number of executives from IT who are putting a huge amount of time in."
O'Dwyer said that the shared accommodation scheme is a challenge of its own but that it does work and the ultimate reward is worthwhile.
"We've done this before, we did this when Syrian refugees came and recently with people from Afghanistan – I mean, this works so well because there's an enrichment on both sides," he said.
"I'm not suggesting it's easy, because it's not. As always, there's talk of boundaries, there's talk of people getting together and understanding each other, of supporting each other – but most of the feedback we get of people in shared accommodation is really wonderful."Explore more on these topics: