For the latest in our series of editorials focusing on Irish Women in Business, we’re talking to Dr Naomi Mackle of Adare Cosmetics Clinic
She founded the clinic after years working as a General Practitioner with a specialist interest in Dermatology. Here she tells us, in her own words, about getting the business up and running…
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I have always been very interested in the field of cosmetics since the time I began to work in medicine. I originally specialised in Dermatology ten years ago but I realised very quickly that you need a lot more than basic Dermatology to run a successful Cosmetics Clinic. Adare Cosmetics specialise in Dermatology and patients may attend our clinic for a mole check or mole removal but sometimes they also want to discuss hair loss or ageing skin. Some of my patients were getting tired of taking long-term antibiotics for conditions like acne vulgaris and acne rosacea and if you don’t have a specialist interest and understanding of Cosmetic medicine, you are not in a position to give correct advice on treatments, skin care, hair loss etc.
My aim has always been to offer a high quality service so as to ensure my clients receive the very best treatment possible. I keep the Dermatology side of things up to date and I am currently doing a Masters in Skin cancer prevention through the University of Graz. I work as a Dermatology tutor with Cardiff University in Wales and continuously attend Dermatology conferences across the world. To provide a high quality service I feel it’s crucial to constantly enhance your knowledge of the field.
On the Cosmetics side the same rule applies. I am a dermal fillers trainer in Ireland and the UK. I travel all over the world including the USA, South Korea, & Europe to source out the best quality devices and procedures for the Cosmetics business and continuously upgrade my own training. I am going to South Korea in January for a week to do a Master class in threading which is the next treatment we will be adding to our clinics.
I always believed the idea would be successful but nothing could have ever prepared me for the massive expansion in the business over the past few years.It’s a combination of working hard, good customer service, excellent staff, constantly researching products and technology so we only offer the highest standard treatments. There is a massive demand for quality service in the aesthetics sector in Ireland and you can only offer this service if you give it 110%.
It’s difficult to say what the best moment has been but setting up my first clinic in Limerick and seeing it succeed was absolutely great, however when the second clinic was up and running in Dublin, it was so rewarding. I would have to say that the success of both businesses has given me many good moments.
When my business partnership split up, that was an extremely difficult time. I hit a very low moment in my life. I was pregnant at the time with my second son George and I think you are just very vulnerable when you are pregnant. Believing in yourself and knowing how good you are is very important but sometimes it can be very hard to see it. I would advise anyone in a similar situation to stand tall and tough it out. If you work hard and you are good at what you do, you will be okay.
I am very happy with having two clinics at the moment. My aim for the future is to grow them into a business where our service is considered the “best in the business” and with growth, employ the best people in the industry. Good people make business’ good, great people make them the very best.
To find out more about Adare Cosmetics Clinic, visit the website here. To suggest other great Irish women to feature in this series, please do get in touch.
