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23rd April 2015
06:00pm BST

According to the site, the app can accidentally show dead loved ones are calling you if a phone number is associated to an account: “When I downloaded the “Hello” app to my smartphone, I swiped over to my call history and was startled to find that my friend’s younger brother Oliver was showing up instead of him – even though he passed away two years ago.”
A spokesperson for the social network said the issue was due to how phone numbers are set up on Facebook.
Although Oliver’s account may be relatively inactive nowadays, his family has since lost control of the account and are unable to remove the smartphone details associated with a number of Facebook profiles.
Facebook released a statement informing users that Hello is in the testing stage.
The social networking giant asked users to be aware that the app will pull in the primary number associated with an account - which does not always mean it will always be the telephone number displayed on a person’s profile.Explore more on these topics: