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19th June 2017
12:42pm BST

"Well what we sell is our shows, we keep all our channels open, we provide a lot of information online through our Facebook and in turn we get a lot of queries in via email, we answer everything. That's our oolicy we do not ignore anything. We deal with a half a million people a year, we could be seen as some faceless big business that doesn't interact with people... so we always try to make that effort."Stephen also revealed exclusively to JOE that Hamilton and The Book of Mormon are no longer pipe dreams for The Bord Gais. Listen in at 36.15 to hear more... 1:13 – Panel Introduction 2:39 – Interview with Colin Coleman Head of Customer Operations with Vodafone 21:45 – Panel discuss the importance of customer service and how it can increase sales 28:01 – AIB Business Brainstorm with Sean Bryan of Cut and Sew Barbershop 43:01 – Wrap up The Capital B is available every Monday morning from 7 am; listeners can tune in on Soundcloud and can also download and subscribe to the podcast on iTunes and other podcast providers.
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