Airbnb got absolutely torn to shreds last night

Yikes.

Last night Channel 4 showed a new documentary, Airbnb: Dream or Nightmare, which showed the dark side of the popular house sharing business. They spoke with guests and hosts who revealed their horror stories about the process. It's a community-based website/app which sees people renting out their rooms or houses to complete strangers, similarly to the way a hotel or hostel works. You can vet people according to their personal ratings from prior visits but you can also get some first-time users with no past information. Most hosts have a lot of praise for Airbnb as it provides an extra income for them, but some others shared pretty horrendous stories with the Channel 4 documentary which would put off anyone from signing up to share their house. One family returned to find their house had been trashed after their guest had thrown a huge party. After watching the show there was a mixed reaction on Twitter with some people defending the company and others agreeing that it has flaws.

#dreamornightmare I'm am #Airbnb host. It's been a dream, never any issues. But then, I'm always there.

— American Soul (@JakeStelmach) September 21, 2016

So basically you didn't read the T&C's, went for a quick buck and didn't vet guests... but it's not your fault? *sigh* #dreamornightmare — Gemma Sands (@littlepieces) September 21, 2016

If you rent your swanky pad to a 22yr old with no reviews, only to have it trashed, who's really to blame here?! #dreamornightmare

— Barbara Neeson (@BelfastBabs) September 21, 2016

Lol oh yeah let's leave a Banksy print and then rent out the room via @Airbnb then it gets stolen.. #commonsense #dreamornightmare — Ian Maullin (@ianmaullin) September 21, 2016

Funny seeing the bad experiences of #Airbnb We used them in Edinburgh and nothing but good things to say about our host #dreamornightmare

— Simon Daley (@SimonDaley) September 21, 2016

Have used @Airbnb 7 times, never had issues. Up to you to do your research hosting or using #dreamornightmare — kathy (@skybluebint) September 21, 2016

About as balanced as a one-legged drunk riding a unicycle down a slide, in the rain. #dreamornightmare

— Steve Kinsey (@YorkshireDublin) September 21, 2016

I genuinely wanted to watch something that would provide a relevant insight into #Airbnb, a 50:50 perspective. Not this #dreamornightmare — Ronke Lawal (@ronkelawal) September 21, 2016

I've been an @Airbnb_uk host & stayed in over 15 @Airbnb properties around the world. Always been a great experience. #dreamornightmare

— Binda Bhudia-Patel (@BindaBhudia) September 21, 2016

Once again @Channel4 love making programs finding negative exceptions to something that's generally good #dreamornightmare #Airbnb #channel4 — Tom Rogers (@rogerst77) September 21, 2016

#dreamornightmare being conned for over 1k.Left property upon arrival(false listing),went to hotel,accused of staying at the @Airbnb. 1 of 2

— Angus (@McAlan32) September 21, 2016

@Airbnb messing up the housing system = Killing local communities & their safety. Messing with people's live. #dreamornightmare — ☀♣♫Selina 2.0♥♕ (@SelinaGiGi) September 21, 2016

#dreamornightmare this happened to us in Leeds and @Airbnb we're useless and disgraceful!

— Sophie-Louise (@Sophielouise944) September 21, 2016

Watching #DreamOrNightmare on channel 4. I always thought airbnb was a bad idea the moment I heard about it ? — Adam Goldfine (@adamg411) September 21, 2016