So much work went into this.
Who among us doesn’t know virtually all of the words to Eminem’s hit track Stan?
It’s an iconic song that will go down in history as one of the most shocking reveals. To be honest, we’re still not over it.
Over the years, there have been many parodies of the song – each one as fun and creative as the last.
Now, online clothing brand ASOS have decided to get in on the action via their own Facebook page, and it’s honestly just the greatest thing we’ve read in a while.
Customer Stephen Cannon got the ball rolling when he posted on the company’s page saying that he was having issues returning a T-shirt. Except he did it in pure Stan style.
He said:
“I sent you my exchange but it still ain’t returning, I left my size product code and order number at the bottom, I sent for a T-shirt back in July you must not of Got Em, there must be a problem at the post office or something.
Anyway f**k it how’s ya marketplace. you probably hear this everyday, I’m your biggest fan, I’ve got a wardrobe full of your clothes and shoes man.
Anyway hope you get this, hit me back, just to chat, truly yours, Biggest fan Stephen Can.”
Pretty good, right?
ASOS themselves only took an hour to reply, and when they did, they did Stephen one better.
“Dear Stephan Can, I was meant to write to you sooner but we’ve been so busy,
You said you haven’t received your exchange, how long ago did you return it to me?
Look, it can take 10 working days for your returns to come back,
And if it’s been longer than that,
Pop us a private message and we’ll see what’s the crack.
Your exchange will be sent out with your original delivery service to you.
Don’t think we wouldn’t send it intentionally just to diss you.
When we’ve received it you’ll receive an email from us too,
I say pop us a message man and we’ll look into this for you.
I really think we could get this sorted out together,
And I hope this makes you think our service is better.
I hope you get to read this letter.
Pop us a message quick time,
With your order number & email address, that will be just fine.
Don’t forget your proof of postage too but Stephen Can,
We hope you understand,
That we do want you as a fan!
We want you to have the best closet, so
PM us with your details and we can have a gossip
And we’ll this sorted out and looked into
So Stephen Can, we look forward to hearing from you, ASOS Am (ber).”
We don’t know whether Stephen ever got his return sorted, but to be honest, if ASOS can put this much work into a complaint response, we’re sure they’re doing their best.
