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28th June 2018
12:10pm BST
"On Saturday, June 23, 2018, Ticketmaster UK identified malicious software on a customer support product hosted by Inbenta Technologies, an external third-party supplier to Ticketmaster.
"As soon as we discovered the malicious software, we disabled the Inbenta product across all Ticketmaster websites.
"Less than 5% of our global customer base has been affected by this incident. Customers in North America have not been affected.
We have created a dedicated website about the recent data security incident, please go to https://t.co/6rVEEO8iTm
— Ticketmaster Ireland (@TicketmasterIre) June 27, 2018
"As a result of Inbenta's product running on Ticketmaster International websites, some of our customers' personal or payment information may have been accessed by an unknown third-party.
"We have contacted customers who may have been affected by the security incident."
It also said that they are taking steps to make sure it's not breached again."Ticketmaster has established this website to answer your questions about the Inbenta incident. You can also contact fan.help@ticketmaster.ie.
"As a precautionary measure, all notified customers will need to reset their passwords when they next log into their accounts."
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